SHIPPING POLICY

TLD & Co. offers FREE Nationwide delivery on all orders above Rs 5,000/-

For orders from the major cities of Pakistan, our objective is to have your desired product delivered at your doorstep the within 3-5 working days. For other cities and towns, your order will be delivered within 4-7 working days of the placement of your order.

If you have found your desired product but not the desired size, you can wait and check our website till your desired size is in stock. Or you could simply call us at 0331-7975444 or drop us an email at contact@tldco.pk to place your order!

Sizes not in stock may take 10 working days for the product to be ready for dispatch.

You have to pay 50% of your order value in advance via bank transfer or credit/debit card, with the remaining balance payable in cash upon delivery. Please note that the 50% advance payment is non-refundable in case of order cancellation or failure to receive the delivery.

Please note that orders placed over the weekend and/or at Public Holidays will be processed on the next working day.

EXCHANGE

Unhappy with the style you ordered? Or the size doesn’t fit you well? No worries! You can have your shoe(s) exchanged instantly.

Simply call us at 0331-7975444 or email us at contact@tldco.pk with your order number and we will surely facilitate your request.

NOTE: Any exchanges received outside the 14 days are accepted only at the discretion of The Leather dudes & Co. Also, in case the shoe has undergone permanent damage (such as scratches etc.) by use of the customer, it may not be returned/exchanged. Please make sure that the product must be in a re-saleable condition to be valid for our exchange/return policy

If there are any issues or we are unable to fulfill your online order for any reason, a member of customer services will be in touch as soon as possible.